Offero System Help
*New Topics added regularly
Account Required
Registering for events and volunteer projects requires you to have an account.
Creating an account is easy and only takes a minute.
Your contact information will only be used to communicate about volunteer opportunities and events you register for. We will never sell or give your information to a third party.
Account Required
Registering for activities and volunteer projects requires you to have an account.
Your contact information will only be used to communicate about volunteer opportunities and activities you register for. We will never sell or give your information to a third party.
Get Started
The following is a list of instructions and videos on how to:
Contact Us
If you need assistance, please email us.
Creating your Account
-
Enter your First Name, Last Name, Email address, Primary Phone and Password. You will use your email address and password to login in the future.
-
Your account will be created and you will be directed to the dashboard.
-
*Note: Only one account can be associated with each email address.
1. Click on Sign Up
2. Type your First Name
3. Type your Last Name
4. Type your Email
5. Type your Phone Number and select if it is mobile, home, or work
6. Check Opt In to Text Messages if desired
7. Type password
Use a strong password: 8+ characters (more is better), mix of letters/numbers/symbols, unique from passwords used elsewhere.
8. Confirm password
9. Check I certify that I am 13 years of age or older and agree to the Terms of Use
10. Click on I'm not a robot
11. Click on Sign Up
Reset your password
Forgot your password? Click on the Forgot password link and enter the email address used to create your account. We will send you a link via email to reset your password; this link is valid for 24 hours.
Use a strong password: 8+ characters (more is better), mix of letters/numbers/symbols, unique from passwords used elsewhere.
1. Click on Forgot Password?
2. Enter Email Address
3. Click on Send
Your Dashboard
Each user has a dashboard; each is unique to the type of user you are. You may see more or fewer options here.
1. On the primary top navigation click Dashboard
2. Click on To Do
Actionable items on this tab include updating your profile, signing waivers, completing feedback, and more.
3. Click on My Assignments
These are your next 5 volunteer opportunities you are signed up to help with.
4. Click on Volunteer Opportunities
These are volunteer opportunities that are qualified to do for and match your interests.
5. Click on My Activities
These are activities and publicly-available volunteer opportunities you are signed up for.
6. Click on Upcoming Activities
These are activities and publicly-available volunteer opportunities based on your interests.
7. View Volunteer Announcements, Courses, Awards, and more.
Editing Your Profile
You can edit information and preferences on your profile. You must be logged into your account to see the My Profile button on your primary top navigation bar.
1. Click on My Profile from the primary top navigation
2. View your information
3. Click on edit
4. Edit information and click on Save
5. View your Preferences
6. Click on Edit
This will open a new screen. Make sure to click Save at the bottom of the screen.
7. Edit your Volunteer Bio & Preferences
Your photo and Biography will be visible to other volunteers and the public (if you lead public programs) only if you specify.
*Note: Other personal information will not be visible.
8. Edit your Skills & Interests
*Note: The interests you select here will filter the activities and assignments that you will see in “Opportunities” and “Upcoming Activities” on your Dashboard.
34. Edit your Email Opt-Out Preferences
9. Edit your Emergency Contact
10. Edit your Background
11. Edit your Volunteer Availability
12. Scroll to the bottom and click on Save
13. View Waivers
After saving your Preferences, you will return to your Profile. Any waiver(s) will display exactly as you signed.
Service History
You can generate a report with your service history detail.
1. Click on My Profile
2. Click on View Full History
3. Select the year that you would like to view the information for
4. You can optionally print selected history report
*Colors and screen layouts may be slightly different depending on your organization's configuration.